Questions before you arrive
Zermatt has no cars: the last part of the way is by train from Täsch. Here is what guests ask before they come.
Arriving in a car-free village
Can I drive to the chalet?
No. Zermatt is car-free: drivers leave the car in Täsch and take the train for the last part of the way.
How do I get from Täsch to Zermatt?
By train: the shuttle runs from Täsch station to Zermatt.
How do I ask for a stay?
Send a stay request with the date you would like to arrive and how many people you are, and the nights and the room in the message. The family replies to confirm it.
When is breakfast served?
From 7:00 to 10:30, in the breakfast room that faces the Matterhorn.
Where do skis and boots go?
In the ski room, which is there for them.
Is the chalet open in summer?
Yes: in summer its guests are hikers.
A question not answered here?
Write it in the message of your stay request, and the family will answer it.